Case Presentation Layer Release Notes 1.17

  • May 28, 2020
  • Knowledge

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https://kb.vicasso.com/?kb=000004529
What's New
  • Case Presentation Layer now fully supports Salesforce Files in advance of the upcoming deprecation of Attachments for Lightning Experience Users slated for Winter 18. The existing matching of attachments to emails has been expanding to include files. They will be displayed in a list in the top right corner of the comment when matched. [Change 00145966] (1.17)
Improvements
Bugs Fixed
Title
Case Presentation Layer Release Notes 1.17
URL Name
Case-Presentation-Layer-Release-Notes-1-17