There are no major new features in this cycle — the emphasis has been on keeping the Split experience consistent, dependable, and free of friction for both agents and admins.

Split Page Failed to Load for Users Without Access to the Confidence Data Field — With Case Split AI settings enabled and the Agentforce Extension installed, users who lacked field-level access to the Confidence Data field could see the Split Page fail to load with a "No such column 'cs_agent__Split_Confidence_Data__c'" error. The Split Page now loads successfully regardless of the current user's access to that field. (v4.24)