The Record Owner field on the Survey object captures who (user record) the survey is about. For example, when sending a survey on Case closure, the Record Owner field should match the Case Owner, since the survey is about the person who owned and worked on that Case.

The Owner field on the Survey object captures which user owns the Survey record itself. This field controls which users have access to the record and visibility to the survey results.

Note: The Owner field is present on all standard and custom Salesforce objects.


 

The Survey Record Ownership setting assigns the Owner of the Survey records (who will be able to view survey results) when created in one of the following three ways:

• 'Survey From Object' Owner
• 'Survey From Object' Owner's Manager
• A specific User of your choosing

To allow your users to see survey records about themselves, select the 'Survey From Object' Owner option.

To prevent your users from seeing survey records about themselves, select the 'Survey From Object' Owner's Manager, or select a specific user.

Additional Notes:
- In order for these settings to work correctly, Orgs must have Roles configured.
- In the users' settings, make sure that a manager is also specified in the Approver Settings section, as below:


- For surveys built prior to version 3.00, the Owner field may be populated with Simple Survey Site Guest User and should be modified to a different owner.