Email SecurityEmail to Case Premium falls under the Email-to-apex category and therefore the Salesforce platform's email security features apply. Salesforce supports Transport Layer Security (TLS) on their Email Servers.Aug 28, 2024Knowledge
InformationPermalinkHelp Permalinkhttps://kb.vicasso.com/?kb=000004762DetailsHelp DetailsEmail to Case Premium is a 100% native Salesforce app and therefore your email never passes through or touches any of Vicasso's infrastructure.To learn more about how Salesforce handles inbound and outbound emails go to their TLS/Security for Emails Knowledge Article. http://help.salesforce.com/apex/HTViewSolution?id=000003756&language=en_USTitleEmail SecurityURL NameHelp URL NameEmail-Security