InformationPermalinkHelp Permalinkhttps://kb.vicasso.com/?kb=000005183What's NewE2CP leverages a new Message ID threading behavior, where a new thread message ID is generated for outbound emails. [Change 00203894] (8.31)Updated links on the Setup Wizard to reflect the domain change from Internet Creations to Vicasso. [Change 00204928] (8.31)E2CP is now certified to run in Government Cloud and Government Cloud Plus editions. [Change 00200609] (8.31)A new "Add Email Messages to Contacts/Leads/Person Account Records" setting has been added to setup to allow inbound and outbound message to be related to message recipients. Enhanced Emails needs to be enabled in Salesforce for this to work. [Change 00205680] (8.37)Users can now use ctrl/command + enter as a keyboard shortcut to send comments on New Comment Page [Change 00205405] (8.39)E2CP now also matches the user avatar in Timeline when processing inbound emails, so if an email comes in from an address that matches an existing user's, their avatar will be displayed in Timeline. [Change 00208174] (8.39)The Reply and Timeline component for the Digital Experience can now hide the Upload Files option, preventing users from attaching files. [Change 00205974] (8.39)ImprovementsAvoid hitting CPU limits due to change 00198918 on inbound emails when several email delimiters are configured. [Change 00205106] (8.31)Improved error detection for ContentDocumentLink creation. [Change 00205309] (8.33)Removed dependency on ContentDistribution to prevent issues when installing/upgrading E2CP. [Change 00205681] (8.34)Errors related to Scheduled Comments will now be sent to the user who scheduled the comment. [Change 00203526] (8.39)Improvements to Scheduled Comments: comments can only be sent out 15 minutes in the future, new actions added to the modal in the New Comment Page, a confirmation notification was added, text in Timeline is updated and a new toast notification shows up when the user is in the middle of editing a scheduled comment and something happens on the case. [Change 00203752] (8.39)Improvements to the Reply & Timeline component for the Digital Experience: removed the Send From drop-down selector when adding new comments, E2CP will always use the hybrid option for sending emails. The word 'Additional' was added in front of the To and CC recipients. [Change 00203825] (8.39)Updates to text in the Scheduled Comments toast notification. [Change 00208796] (8.40)The Timeline will now display related files below the comment instead of in the drop-down menu on narrow page regions to allow for mouse hover previews. [Change 00208841] (8.41).The Timeline now mimics the Reply & Timeline component when viewing attachments on a narrow/low-resolution screen, displaying them at the bottom of the component instead of the drop-down men. [Change 00208841] (8.41)Bugs FixedCross-object edit fields will now be skipped ignored on the LWC New Comment page instead of causing an infinite spinner. [Change 00204330] (8.31).Widespread issue comments will display again in timeline and other minor fixes. [Change 00204768] (8.31).The Widespread Issue Broadcast page will no longer attempt to load New Comment Page Actions as they are intended for Case Comments and caused an infinite spinner on load. [Change 00205163] (8.32).Fixed a bug where the email address in the recipient card was incorrect. [Change 00204128] (8.31)When viewing Timeline in a narrow column, clicking on an Attachment in the drop-down will no longer show an error. [Change 00205232] (8.33).Updated Timeline to open the New Comment page via the same mechanism that the Open List button works to avoid an issue with New Comment unexpectedly opening in a primary tab instead of a sub-tab in some orgs. [Change 00205545] (8.34).Fixed an issue introduced in 8.34 that caused the comment buttons to stop working on the Timeline in the Salesforce Android mobile app. [Change 00205947] (8.35).While adding recipients on the new comment page, the text "null" will no longer appear after a user was added. [Change 00206297] (8.36).Emails received by the email service should no longer encounter a "Regex too complicated" runtime error in rare scenarios. [Change 00205502] (8.36).Links added via the link button in the New Comment page will no longer prepend an unexpected value inside of the link when the link does not begin with http://, https:// or www. [Change 00208469] (8.36)Organizations with additional custom email delimiters should no longer encounter Apex CPU time limit exceeded errors. [Change 00208690] (8.38).Options for Record Type ID will no longer show where spaces should be while configuring Template Auto-selection Rules in Email to Case Premium Setup. [Change 00208689] (8.40).Timeline button labels will no longer get clipped when only one button is visible such as Public Comment when Timeline is in a narrow region. [Change 00208933] (8.41).Viewing Timeline via the Open List button will no longer fail to load comments for some org configurations. [Change 00208982] (8.41).Fixed a bug where toast notifications were showing up when the case status changes to alert the user that Scheduled Comments have been canceled when there were no comments scheduled to be sent out.[Change 00208981] (8.41)TitleEmail to Case Premium Release Notes 8.31 - 8.41URL NameHelp URL NameEmail-to-Case-Premium-Release-Notes-8-31-8-41