InformationPermalinkHelp Permalinkhttps://kb.vicasso.com/?kb=000005339What's NewImprovementsReviewed and updated permissions in the E2CP Manager permission set. [Change 00215509] (9.30)Bugs FixedThe "Related to Case" section will no longer incorrectly display when searching Responses in the Advanced Search of the Lightning New Comment page. [Change 00215356] (9.30)Resolved an issue preventing files from uploading in the Reply & Timeline component after a draft is started. [Change 00215360] (9.30)Fixed an 'Insufficient Access' error when inserting Canned Responses if the sharing model of the Org is set to private. [Change 00215476] (9.30)Fixed an issue where sending a comment using Forward to Case by Case Number duplicate private comments when 'Add Private Comment from Forwarded Email' is enabled. [Change 00215496] (9.30)Fixed an issue where a 'System.NullPointerException: Attempt to de-reference a null object Class.E2CP.Util.getRelatedIdsByEmail: line 115, column 1' error was received when sending emails to cases where contacts didn't have an associated email address. [Change 00215497] (9.30)Fixed an issue where a 'System.NullPointerException: Attempt to de-reference a null object Class.E2CP.ProcessMessage.insertFiles: line 1527, column 1' error was received when the 'Inline Image Support' setting is disabled in E2CP and the 'Delete Duplicate Files on Individual Records' is enabled in File Slayer. [Change 00215497] (9.30)TitleEmail to Case Premium Release Notes 9.30URL NameHelp URL NameEmail-to-Case-Premium-Release-Notes-9-30