InformationPermalinkHelp Permalinkhttps://kb.vicasso.com/?kb=000005407What's NewWhen email messages exceed the 132K character limit and are truncated in Timeline, we now attach an HTML file with the full message content. (9.60) ImprovementsUpdated the app to support numeric and date localization with the new ICU Locale Formats by Salesforce. (9.56)Improved Connected App error messages. (9.56)The Email field on the Lead object (Lead.Email) is now enabled for encryption. (9.58)Removed the permission check for Integration Users (with the Salesforce Integration license) running as the E2CP Context User. The following error should no longer show up in the setup wizard. (9.58) The Public Email Template now defaults to New Comment Personal HTML (VF) in the setup wizard, since it's the most used across multiple business use cases. (9.58)When copying text from external sources such as Microsoft Word and pasting it into Timeline, hidden HTML elements are no longer carried over. (9.58)Since E2CP leverages all forms of threading behaviors in Salesforce, the "Enable Message-ID Threading" setting has been removed from the package. E2CP will always account for threading following the order specified in this knowledge article. (9.59)Various setting updates, including descriptions and placements. (9.61) Moved to the New Comment Page tab Enable Attachment SelectionCollapse Attachment SectionEnable Attachment ReminderAttachment Reminder Phrases Renamed "New Comment Page Attachment Placement" to "Outbound Attachment Placement"Renamed "Incoming Attachment Placement" to "Inbound Attachment Placement"The "Default Account" setting was moved further up on the Inbound tab, followed by "Ignore Email Sub-domain"The "Add Leads for Cases Created Outside of E2CP" setting can only be enabled if "Map Lead to Case" is set to "Automatically map Lead Records on new Cases", as all other options do not support lead mappingUpdated the description for "Comment Box Width (Pixels)" to say it only applies to ClassicThe "Inline Image Support" and "Content Delivery Expiration" settings were moved to the New Comment Page tab and are now nested under the "Enhanced Comment Editor" setting Images in the WebP format are now supported in Timeline and the New Comment Page. (9.62)The threading logic was updated to improve cross-organization communication for inbound and outbound communication. (9.62)Bugs FixedFixed the issue where cases were not being created when the "Map Lead to Case" setting was set to "Create new Contact Records instead and map them on new Cases." The error "FATAL_ERROR|E2CP.VariationUtil.TypeCoercionException: Value cannot be converted to Boolean: ignore." should no longer be thrown. (9.56)Email templates are now correctly saved in the setup wizard after refreshing the page. (9.57)Fixed the issue where Auto-Response Rules were not firing if the "Enable Latest Inbound BH" setting is enabled in the org. (9.60)We now use the appropriate Web Name (SuppliedName) when automatically creating contacts instead of the email address. (9.61)Fixed the issue of no case comment being inserted if an email message comes in with no text above the first email delimiter. In the future, the "An email was received without an HTML or a plain text body" message will be added instead. (9.61)Salesforce Integration Users now have all of the necessary access to correctly send private emails and populate case fields when it's added as the Context User. (9.62)TitleEmail to Case Premium Release Notes 9.56 - 9.62URL NameHelp URL NameEmail-to-Case-Premium-Release-Notes-9-56-9-62