Update failed ... INSUFFICIENT_ACCESS_OR_READONLY, insufficient access rights on object id:....

Users without System Administrator permissions receive an insufficient access rights error when they click the Take Ownership button.

  • May 28, 2020
  • Knowledge

Permalink
https://kb.vicasso.com/?kb=000004393
Symptoms
Update failed. First exception on row 0 with id 500xxxxxxxxxxxxxxx; first error: INSUFFICIENT_ACCESS_OR_READONLY, insufficient access rights on object id: [] 
 
Error is in expression '{!redir}' in component <apex:page> in page takeownership:takeownershippassthru
Solutions
Provide the affected user(s) with Read/Write access to the case and ensure they can manually edit the case.

While the "Transfer Cases" profile permission will allow a user to change case ownership manually without having edit access (sharing) on the record, changing ownership programatically (using Apex) does constitute an Edit to the record and therefore Edit access is required.
Status
This is a known Force.com platform limitation as there is no special way to transfer a record in Apex and edit access is required.
Additional Information
Title
Update failed ... INSUFFICIENT_ACCESS_OR_READONLY, insufficient access rights on object id:....
URL Name
Update-failed-INSUFFICIENT-ACCESS-OR-READONLY-insufficient-access-rights-on-object-id