Status
Delivered
Idea Name
Survey Insights (Open Beta)
Title
Survey Insights (Open Beta)
Description
While Salesforce provides a robust platform for creating your own reports, survey data creates some unique reporting challenges. Survey Insights provides a means to explore your customer feedback by clicking specific answers to filter the responses. As a first step, Survey Insights presents a graphically rich view of customer responses. Initial scores and picklist questions will display as charts. Text field questions will display as a Word Cloud, visualizing word frequency in the different responses.

Survey Insights (Open Beta)

Survey Insights works with your existing Simple Survey records. Survey Insights works in “read-only” mode and does not create, edit, or delete any survey records. Survey Insights will not have any impact on your existing survey templates, processes, reports, or dashboards. 

We are initially releasing Survey Insights in open beta, available to all customers with an active Simple Survey license.
 
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