Status
Delivered
Idea Name
"Submit & Do XYZ" configurable button(s) on New Comment page
Title
"Submit & Do XYZ" configurable button(s) on New Comment page
Description
I would like to see a button (or set of X buttons) that admins can configure to take user's to specific pages or URLs are saving/sending a comment on the New Comment page.

For example: Submit & Add Time Entry could take users to a Visualforce time entry page. Submit & Close Case could take users to the Close Case page.

I suspect we would want to allow admins to pass through values from the case record or values entered on the New Comment page in the button's action URL.
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  2. Chad Meyer (Vicasso)

    July 30, 2012 at 2:54 PM
    Please add an Idea for the add case team member feature -- that's a good one.There are a lot of fields we want reviewed/entered before a case is closed that don't make sense to expose in the New Comment fields section all the time. That is the whole rational for having separate Closed Case page layouts.
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