Case Flags Release Notes 6.43

Case Flags Release Notes 6.43 - 6.50

What's New

Connected App configuration has been added to Case Flags Setup to align with Salesforce security best practices. Please follow this documentation to configure. You can also follow along with this step-by-step video. (6.43)
Users with the Case Flags Admin permission set will now be able to remove any switchboard views, not just views they have created. (6.46)

Improvements

Updated Utility bar wording and default flag logo. (6.43)
Updated application branding with Vicasso logo. (6.45)
To prevent timeouts when customers have numerous aging speeds and criteria on a case record, we have optimized the evaluation process. (6.46)
We will now auto-enable the Follow-Up Process Flow when you toggle on this feature. (6.48)
Language updated throughout the Case Flags setup for clarity (6.49)
The Switchboard filters will respect the picklist values set on the field. (6.50)

Bugs Fixed

Fixed an issue where the Case Flags component would display NaN when the case escalation times were not populated. (6.44)
If you were experiencing any errors when trying to set/clear a flag with a chatter post, fear not! We have made a change that updates the chatter triggers to run with inherited sharing, so if a user does not have access to update the case, their comment will still update the flag accordingly. (6.45)
Fixed a bug that caused the follow-up process to remain blank for cases with default aging speeds. (6.46)
Resolved an issue where the follow-up process flow failed to deploy after configuring the Connected App. (6.46)
Resolved an issue where the Case Flags Admin was unable to delete all Switchboard views. (6.48)
Resolved an issue where the Case Flags Utility bar was incorrectly showing users cases that are not in their queue. (6.50)

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Case Flags Release Notes 6.43 - 6.50