Documentation for all of Vicasso's AppExchange products is publicly available at https://vicas.so/docs. Use the drop-down on the left side to access each specific application. Once you have selected an application, you can also download a PDF version of the complete documentation for that application.

Documentation for each of our paid applications can be accessed directly through the following links:

• Case Flags
• Case Merge Premium
• Case Split
• Email to Case Premium
• Rapid Products
• Signature Slayer
• Simple Survey

Our Knowledge Base Articles are publicly available through our customer community. Additional community resources are available to customers of our applications including support case creation, product idea suggestions and voting, and access to license and accounting information. For more information about accessing our customer community, please see the following article: http://kb.vicasso.com/?kb=000004479.

You can access release notes directly at https://support.vicasso.com/s/release-notes. From this site, select the application from the drop-down menu on the right, and then you can access a list of new features, improvements and bug fixes related to the current release and previous releases.

If you find problems or inconsistencies with our existing documentation, please let us know by sending an email to support@vicasso.com.